Thermo Fisher Scientific serves the global scientific community through a combination of innovative technologies, purchasing convenience, and pharmaceutical services, empowering its customers to create a cleaner, safer, healthier world. The company has a long history as a leader in the scientific community and became much more widely known since the start of the COVID-19 pandemic, first by accelerating the delivery of testing kits and more recently through its ultra-low temperature freezers that allow vaccines to be shipped and stored safely.
To turn the massive amounts of data Thermo Fisher’s refrigerators generate into actionable insights, Thermo Fisher worked with Cognizant. The teams built Thermo Fisher Connect, a cloud computing platform that links IoT data with advanced analytics tools. The platform continuously monitors remote devices and optimizes conditions for scientific samples and products, including irreplaceable genetic materials and temperature-sensitive vaccines.
Using the Thermo Fisher Connect platform, scientists and critical medical delivery customers can eliminate the operational risks of sample, material, and data loss as well as the risk of being out of regulatory compliance through predictive and condition-based maintenance. They’re also able to improve mean time to repair, first-call case resolution, and first-time fix, which are all critical metrics when systems are down and time is of the essence.
When it comes to protecting vaccines, customers use the Connect platform to monitor the health of their freezers, which must be kept at a specific temperature range to prevent spoilage. The freezers emit telemetry data, which is connected through the device link and the instrument connects to the Connect platform.
Ultimately, the Thermo Fisher Connect platform enables Thermo Fisher customers to leverage IoT technology to drive meaningful results when they’re needed most.
